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Combined Shipping for Multiple Orders
Multiple orders that are placed within 24-48 hours of each other may be combined for shipping. We cannot guarantee orders will/will not be combined. If you would like for your orders to ship separately or to be combined, please contact us at support@organixx.com or call us at 877-750-6455 to arrange this prior to ordering. Contact […]
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Customs
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Incorrect Shipping Address
Please understand that Organixx is not responsible for incorrect shipping addresses. It is the responsibility of the customer to ensure that all shipping information is correct before placing the order. During order fulfillment, it is very hard for us to change an address. Once an order has shipped, only the customer has the ability to […]
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Lost/Stolen or Damaged Packages
Lost/Stolen Packages WITHOUT a Shipping Protection purchase Organixx will not be responsible for packages that are lost or stolen, where the tracking link shows the package has been delivered. We have found that couriers prefer to speak with the customer. We suggest contacting the courier to find a lost or stolen package. Be sure to […]
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Shipping
When will my order ship? Orders of 10 items or less will generally ship the same day of purchase if the order is placed before noon ET Monday – Friday. All other orders placed after this time may ship the next business day. Orders placed on the weekend/holiday or during times of higher traffic, such […]
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Shipping Protection Policy
Shipping Protection safeguards your purchase should anything happen to your package in transit. If it’s lost, stolen, damaged (even partially), or just doesn’t arrive, you are covered under our Shipping Protection policy. Shipping Protection is automatically included on every order for just a very small fee. If your order does not arrive, just notify us […]
